1. Introduction
Welcome to Aura Beauty Shop! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when making a purchase.
- Use the website only for lawful purposes and in accordance with these terms.
- Not engage in any activity that could harm the website or its users.
- Comply with all applicable laws and regulations.
3. Product and Service Description
We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that all descriptions, images, or other content on our website are entirely accurate, complete, or current. If you receive a product that is not as described, you may return it in accordance with our Returns & Exchanges policy.
4. Order and Payment Terms
All orders are subject to availability and confirmation of the order price. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. By placing an order, you authorize us to charge your payment method for the total amount of your order, including shipping fees.
Orders are typically processed within 1-2 business days. Shipping times vary depending on the selected shipping method:
- Standard Shipping: 10-15 business days via DHL or FedEx ($12.95).
- Free Shipping: 15-25 business days via EMS (for orders over $50).
5. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receipt, provided the item is unused, in its original packaging, and accompanied by the original receipt. Certain items, such as Body Wash & Shower Gel, Body Lotion & Oil, Body Scrub, and Aftershave, are non-returnable unless defective or damaged upon arrival.
To initiate a return or exchange, please contact our customer service team at [email protected] with your order number and product details. Once approved, we will provide a Return Authorization Number (RAN) and instructions for returning the item.
6. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Aura Beauty Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.
7. Limitation of Liability
Aura Beauty Shop shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products. Our total liability to you for any claim arising from your use of our website or products shall not exceed the total amount paid by you for the products in question.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United States.
9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Aura Beauty Shop
4257 Marion Street
Bamberg, US 29003
Email: [email protected]